“The scope for doing things better and cheaper is huge.”

Some honest and though provoking ideas from Lee Bryant from Headshift, who talks to David Wilcox about taking the terrific opportunity to change the way that public services are developed.

Also, an interesting blog from Ray Duffill who wrote as a ‘virtual attendee’ demonstrating how the social media enabled the message of the day to be accessed through the web. A great example of utilising the tools available to include everyone.

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